🌿✨ Nureli Terms of Service
Clear, calm, and simple terms for a gentle shopping experience.
Last updated: December 8, 2025
Welcome to Nureli. By visiting our website or making a purchase, you agree to the following terms.
We keep our policies transparent and easy to understand so you can shop with confidence.
1. General Use of Our Website
By accessing our site, you agree not to misuse, disrupt, or attempt to access restricted parts of our services.
We reserve the right to limit or refuse service if unusual or harmful activity is detected.
2. Accuracy of Information
We always aim to provide accurate product descriptions, pricing, ingredients, and images.
However, occasional errors may occur, and product details may change without notice.
If an issue arises, we may cancel or adjust orders as needed.
3. Orders & Payments
When you place an order, you confirm that:
All information provided is accurate
You are authorised to use the chosen payment method
You understand that orders may not be changed once confirmed
We may cancel orders if incorrect information, fraud risk, or system errors are detected.
4. Pricing & Availability
Prices may be updated from time to time without prior notice.
If an item becomes unavailable after you place an order, we will contact you and issue a refund.
5. Shipping
All shipping conditions—including delivery times, costs, returned parcels, and Authority to Leave—are detailed in our Shipping Policy.
Once a parcel is marked “Delivered,” it is considered successfully delivered.
6. Returns & Refunds
Our Returns Policy explains the conditions for returns, exchanges, and refunds.
By purchasing from Nureli, you agree to follow the terms outlined in that policy.
7. Third-Party Services
Our store uses third-party providers such as Shopify and payment gateways.
Your data may be processed by these services according to their own policies.
We are not responsible for the content or functionality of third-party websites linked to our store.
8. Personal Information
Your submission of personal data through the store is governed by our Privacy Policy.
This includes details on how we collect, use, and protect your information.
9. Prohibited Activities
You agree not to:
Use our site for unlawful or fraudulent purposes
Upload harmful code or attempt to breach security
Harass, abuse, defame, or disrespect Nureli staff or users
Interfere with the proper functioning of the website
We may restrict access if these terms are violated.
10. Limitation of Liability
To the extent permitted by Australian law, Nureli is not liable for:
Losses caused by misuse of our products
Allergic or skin reactions not previously disclosed
Delays caused by postal or courier services
Typographical or technical errors on our website
Incorrect or incomplete delivery information provided by the customer
Our responsibility is limited to the value of the product purchased.
11. Governing Law
These terms are governed by the laws of Australia.
Any disputes must be handled according to relevant Australian regulations.
12. Changes to These Terms
We may update these Terms of Service at any time.
Changes will take effect immediately once posted on this page.
13. Contact Us
If you have any questions about these terms, feel free to reach out:
Nureli Customer Care
Email: sero.official.au@gmail.com
Address: U32402 1 Cordelia Street, South Brisbane, QLD 4101, Australia
